Return and/or Refund is possible only in the event a fabric has critical manufacturing defect.
Uncommon makes every effort to provide its customers with exceptional fabric. In the event a fabric or product does arrive damaged or defective, we strongly recommend you contact us as soon as the defect is noticed. After 30 days from your original invoice date, we will no longer consider items for return.
In order to receive a full refund, a copy of the original order invoice must accompany the returned item. Uncommon reserves the right to deny any refunds for fabrics that have been subsequently cut or altered.
Refunds will be issued upon receipt of the returned item and will be processed against the original form of payment. The appropriate account will be credited within two weeks time.
If for any other reason you are not satisfied with the quality of our products or services, please call or e-mail us at your earliest convenience and we will try to accommodate you within the guidelines of our policies.